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OUR SHIPPING AND BILLING POLICIES
Payment by Check:
After placing your order, you may choose to opt to pay by check.
Once your order is submitted, the item will be reserved for two weeks, to accommodate for
check mailing time. Once these two weeks expire, the order will be voided, and the item will
be replaced to our online catalog.
Check to be sent to:
Alla Toiberman (owner and manager of the Renaissance Collection and store)
8200 Blvd. East, Suite. 30
E North Bergen, N.J. 07047, USA
A payment confirmation will be sent to your email account once the check has been recieved and cleared.
Payment by PayPal:
PayPal allows you to make payments using a variety of methods including: PayPal Balance, PayPal Credit, bank account, credit card, PayPal Cards, and debit card. Because your protection against undelivered or defective goods will vary with each method, you should review this page to understand how you can select a payment method and how protection differs depending on your payment method.
Cancellations and refunds:
Items may be refunded within 21 days of receipt (three weeks) for a full refund.
The buyer will be responsible for shipping costs, however.
You may be able to cancel an order as long as the order status is in process.
If the order has already been shipped, it cannot be cancelled.
We will send updates regarding the status of your order, including when your item(s) ship*, to the email address you provided when ordering.
Shipping options:
Items will be sent out to the address provided, once the payment has been processed.
Domestic Shipping (USA)
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Media Mail (Book Rate)
The cheapest USA service. These shipments are not insured.
Approximate shipping time: 1-6 weeks within the continental USA.
Estimated costs: $6.50 minimum and above. Actual cost will depend on total weight of the package.
Priority Mail (U.S. Shipments only)
Quick for modest sized shipments within USA. These shipments are not insured.
Delivery is usually 2-7 days. As with Media Mail, the savings (and risk) are yours.
Estimated costs: If your item will safely fit in a 'flat rate' envelope, the cost will be $8.50.
Actual cost will depend on total weight of the package.
International Shipping (outside of the USA):
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US Postal Service
Please remember that postal shipments are usually not insured.
We cannot guarantee delivery or reimburse for lost shipments.
Priority Mail International:
Estimated costs: $25.95 for the PMI envelope. $43 to $52 for the box.
International First Class:
Expected delivery time is 7 to 10 business days. Estimated costs: $25.69 and above.
The actual cost will depend on total weight of the package.
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